Auto Dealership Integrated Communications

Many auto dealerships would like to do a much better job keeping in touch with their customers and being accessible through email and unified communications. Red Mobility can help auto dealerships optimize their customer service with unified phone communications, discounted cellular plans for salespeople, secure remote access for smartphones and VoIP phone connectivity via WiFI. Unified Phone Communications for Auto Dealerships We can unify communications by configuring PBXs to ring salespeople’s desk phone and cell phone simultaneously, so the customer will get the salesperson in person where ever they may be - as opposed to getting a salesperson's voicemail and moving on to the next dealer for their auto purchase. Discounted Cellular Phone Plans for Auto Salespeople Because auto salespeople are typically asked to cover the cost of their own cell phone usage, and don’t want the customer calling into the main office due to potentially losing a sale to another sales representative, they often run cell phone bills of over $140.00 per month.

We can either give them unlimited calling plans for a flat $100.00, free unlimited inbound calling, or potentially 20 percent (or more) off their monthly cell phone usage charges. The reason for these steep cellular discounts is that auto dealer employees and commissioned salespeople can possibly use the corporate discount structure of Honda, Toyota, Ford, GM, and other auto manufacturers.

To see if your dealership qualifies for cellular discounts, or if you as an employee qualify for cellular discounts, fill out our inquiry form, or call us at 310-542-1978.

Secure Remote Access for Auto Dealer Management Systems via Smartphone/Blackberry/PDA
We can also enable secure remote access from Palm, Nextel, Blackberry, and Windows Mobile PDAs with dealer management systems like Frazer, Prophet  and Dealertrack.

VoIP Phone Service via WiFi
Auto dealers should also consider replacing traditional desk phones with voice over IP (VoIP) phones.  We can install WiFi access points throughout the lot, and sales and service people can take their desk phone, attach it to their belt with a belt clip, and use it just like a cell phone while on the lot - greatly reducing cost in the process, and enhancing customer service. 

Digital Signage for Auto Showrooms
Digital signage and kiosks can be an effective way of marketing in auto dealer showrooms. There is typically a long wait while your sales representative puts a negotiated price together for your customers, so give them some statistics and awards to consider while waiting. Flashy advertising graphics on an LCD never hurt, and kiosks can bring repeat business into the dealership for customers that are looking for aftermarket products or want to do self check-in as they drop their cars in for service in the morning before work.

Do you have questions or want to discuss your application? Please fill out our inquiry form or give us a call at 310-542-1978. We look forward to speaking with you.